Krystal Tamati, Outreach Coordinator at Univa Disability Services

Krystal Tamati is the Outreach Coordinator at Univa Disability Services, playing a key leadership role in supporting staff and participants. In this role, she oversees and supervises Support Workers, engages directly with participants and families, and builds strong relationships with community organisations and external stakeholders.

Since beginning her career in Disability Services in 2019, Krystal has worked with individuals with a diverse range of needs, including sensory challenges, vision and hearing impairments, physical mobility limitations, intellectual disabilities, mental health conditions, and neurodevelopmental disorders.

As Outreach Coordinator, Krystal is responsible for overseeing the Community Access Disability Support team across multiple locations, ensuring daily operations run smoothly and in line with all legislative, regulatory, and organisational requirements. She leads with empathy, integrity, and clear communication—motivating staff, maintaining high standards of service delivery, and fostering a positive and supportive workplace culture.

Growing up with a brother who is intellectually handicapped and autistic inspired Krystal’s lifelong passion for inclusion, respect, and empowerment. This personal connection continues to shape her mission to ensure that every individual feels valued, capable, and supported.

With over 15 years of experience in the Fitness Industry as a Trainer and Instructor, Krystal values the importance of staying active and maintaining overall wellbeing. Outside of work, she enjoys bushwalking, relaxing at the beach, and spending time with her family. As a proud parent of five, Krystal finds joy in life’s busy moments.

What our clients and referrers say about Univa

Real experiences from families, coordinators, and professionals we work with.

From the first conversation, Univa made us feel supported and heard. The care provided to our family member has been respectful, consistent, and genuinely kind.

Daniel Roberts

Family Member

The staff have built such a strong connection with my brother. He feels comfortable, respected, and more confident trying new things in the community.

Karen Mitchell

Sister of Participant

We noticed the difference straight away. The support workers were punctual, thoughtful, and genuinely interested in helping our daughter build independence at her own pace.

Rebecca Collins

Parent

The support has been tailored to what matters most to me, not just a checklist. I feel listened to, included in decisions, and encouraged to keep working toward my goals.

Ethan Walsh

Participant

Univa took the time to understand our family's situation before putting supports in place. That personalised approach gave us confidence that we were in the right hands.

Sophie Bennett

Guardian

Working with Univa has made coordination so much easier. Their team communicates clearly, follows through quickly, and always keeps the participant's goals front and center.

Melissa Grant

Support Coordinator

Univa has been responsive from day one. Referrals are handled professionally, updates are timely, and families consistently tell me how supported they feel.

James Turner

Allied Health Professional

It is rare to find a provider that combines warmth with strong systems, but Univa does exactly that. Their team is dependable, flexible, and easy to work alongside.

Priya Nair

Plan Manager

Univa took the time to understand our family's situation before putting supports in place. That personalised approach gave us confidence that we were in the right hands.

Sophie Bennett

Guardian

Their communication with our service has always been prompt and professional. It makes a big difference when everyone involved in a participant's care is aligned and proactive.

Luke Harrison

Community Case Manager

NDIS Enquiries & Referrals

Whether you are a participant, family member, or support coordinator, our team is here to guide you with care, clarity, and respect.

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