The House Coordinator will lead and support a team of Disability Support Workers in the day-to-day care and support to the participant and operational requirements of providing supports in a SIL house.
The position is responsible for providing the operational supervision of the SIL House, motivating Disability Support Workers and supporting their daily performance in exceptional service delivery. The role is accountable for accurately coordinating, overseeing and supervising the SIL house, Disability Support Workers and the Participant/s.
As the House Coordinator your duties will include:
- Working with and assisting the SIL Manager and other relevant managers and coordinators in managing the SIL house and Disability Support Workers.
- Coordinating, training, mentoring, and supervising Disability Support Workers.
- Coordinating and overseeing the supervision of the relevant SIL house.
- Overseeing daily reporting by employees, completion of required reports, hosting briefing sessions and team meetings regarding running of the SIL house.
- Managing and resolving SIL house challenges through innovative problem solving.
- Building sustainable relationships with Disability Support Workers and Participants to increase engagement, utilisation and retention rates.
- Producing documents using Microsoft Office and the Client Management System: CTARS.
- Providing quality care, managing low to complex challenging behaviours in various 24/7 facilities working daytime shifts. Daily duties include social engagement, medication administration, personal care, following daily living skills program.
- Managing the day-to-day operational requirements of the SIL House, work distribution and outputs of disability services in compliance with the company’s policies and procedures.
About You:
As an experienced House Coordinator, you will bring with you a wonderful attitude and approach that is client focused.
With the participant’s needs front and centre, you will have:
- Proven experience in providing direct support to complex needs clients who require a high level of care, behaviour management and physical assistance to complete daily activities.
- Strong manual handling skills including hoist and wheelchair.
- Practical knowledge working with individuals with behaviours of concern as well as experience across both physical and mental disabilities.
- Moderate to High administrative and computer literacy skills – ability to report daily progress notes and complete comprehensive handovers at the end of each shift via the CTARS online software.
- Ability to confidently report to management in case of any incidents or issues.
- Experience supervising support workers.
- Resilient mindset and ability to channel stressful situations to a positive outcome.
- Demonstrated ability to work in a fast-paced, dynamic and changing environment.
- Excellent communication, the ability to work well in a team environment and independently and proactively.
- Intermediate skills in Microsoft Office (Word, Excel and Outlook).
- One year experience in similar role will be highly regarded.
Mandatory Documents:
- NDIS Worker Screening Check
- Current Driver’s Licence
- National Police Check (within 3 months)
- First Aid and CPR Certificate
- Blue Card
- Passport and/or Visa (if applicable)
- NDIS Worker Orientation Module Certificate
- NDIS New Worker Induction Module
- Proof of COVID-19 Vaccination Status
- Any relevant qualifications such as Certificate, Degree and AHPRA registration.
What’s on Offer:
- Monday to Friday Fixed Line Rosters to promote efficiency and to ensure stability and consistency across all homes for both employees and participants.
- Renumeration is accordance with the SCHADS Award.
- Industry leading learning platform that offers hundreds of courses.